About Us

Our builders offer a lifetime* guarantee on their work

Concord Solutions has proven itself over many years to work successfully advocating on the property owners behalf and managing claims with insurance companies for the best outcome for the owner.

Our team work is of the highest standard and they will professionally re-roof or repair your metal roof to look as good as new. Our builders use only quality Bluescope Steel materials and a team of qualified and experienced installers. We can offer a lifetime* guarantee on their work because we regularly use and recommend them.

Once we have done a thorough inspection we can provide the necessary reports with photos to the builder for initial scope of works. We are licensed claims managers and can review the documents and send this information direct to your insurance company for the process to start.

A licensed claims manager handles the entire process of working with your insurance company to ensure that you receive all of your entitled benefits and that any necessary repairs are completed quickly by one of our trusted and experienced builders.

*Subject to terms and conditions as outlined in lifetime guarantee document

Proud to work with...

Our Process

Everything is

handled by us.

Step One

Request

Property Inspection


In order to hold insurance companies accountable for providing maximum coverage, homeowners need comprehensive and impartial evaluations.​

No matter how insignificant the damage appears to be, some damage cannot be seen by the untrained eye and must be carefully assessed by a professional.

Step Two

We Submit and

Manage Your Claim


A specialist from our team will handle your entire claim from beginning to end. Let us deal with your insurance company directly on your behalf.

Our customers can rest easy knowing that their insurance claim is being handled by a qualified professional who is familiar with the claims procedure.

Step Three

Claim Approved

Builders Engaged


Once your claim is approved, there is little to no out-of-pocket cost for you. We hire reputable builders to oversee your project. When possible, our preferred builders always use local tradespeople.

We even pay all or part of any excess fees that the insurance company may impose in connection with the claim.

336+

Roofs Restored

$19.4M+

Successful Claims Paid

4.9/5

Client Satisfaction

18+

Years Industry Experience

Don't Worry

About Your excess*

*Subject to your insurance excess meeting our standard coverage limits,

our recommended licensed builders are prepared to cover the cost of your excess on your behalf

What sets us apart?

Concord Solutions

Claims managed to approval

100%

Covers majority of your excess

100%

Maximum entitlement is paid

100%

Dedicated claims manager

100%

Other companies...

Claims managed to approval

60%

Covers majority of your excess

50%

Maximum entitlement is paid

60%

Dedicated claims manager

30%

Book your FREE

inspection

Leave us your details and we will be in touch to organise your inspection.

Brisbane Office:

PO Box 1033

Hamilton QLD 4007

Contact Us:

Mobile: 0408 400 825

Phone: 1800 078 078

Email:

info@concordsolutions.com.au

WBM Corporation Pty Ltd T/A Concord Solutions | ABN 71 913 932 529 | ACN 133 767 469 | Auth Rep No: 001303794

Auth Rep of Synergy Risk Consultants Pty Ltd | ABN 61 611 736 944 | AFS Licence No 472718


The information contained in this website is general information only. Any advice is general advice only. Neither your personal objectives, financial situation nor needs have been taken into consideration. Accordingly, you should consider how appropriate the advice (if any) is to those objectives, financial situation and needs, before acting on the advice. For more information see our Complaints Policy, Financial Services Guide and Privacy Policy

Copyright 2025. All rights reserved